Ebay Commerce UK Ltd have taken 26 payments from my Account that I know nothing about

alfiepanda
Contributor
Contributor

I checked what I thought was a fraudulent transaction on 10/09/22. Entirely unepxpectedly I found a total of 26 payments taken by a company called Ebay Commerce UK Ltd that I know nothing about, totalling £707.65, all random amounts. This was over a period from 18/11/21 to 1/7/22. I have never been notified by Paypal about any of these payments being taken such as I would every month say to Netflix etc/ Any info? thanks

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@alfiepanda 

 

Have you bought anything off eBay UK during this time period? Because that’s what it would be for.  Double check your email inbox eBay receipts by transaction date. 26 payments are a lot to miss.


https://community.ebay.co.uk/t5/Payments/charged-99-99-from-Ebay-commerce-UK-Ltd/m-p/7124223/highlig...


Are you seeing these transactions in your PayPal account or just on bank account or card? You may be able to report them as unauthorized by clicking on the transaction in PayPal account and click report a problem but…

 

Please note: “Tell us AT ONCE if you believe that an electronic fund transfer has been made without your permission using your login information or by other means. You could lose all the money in your PayPal account. If you tell us within 60 days after we provide you your PayPal account statement showing transfers you did not make, you will be eligible for 100% protection for Unauthorized Transactions.

 

Also, if your PayPal account statement shows transfers that you did not make, including those made with your PayPal login information or by other means, tell us at once. If you do not tell us within 60 days after we provided the statement to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods.”

 

https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full#unauthorized-transactions


Kudos & Solved are greatly appreciated. 🙂
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