Fraudulent sale

LisaIs
Contributor
Contributor
I recently made a name brand purchase that was fraudulently advertised as the real thing and got scammed. Because they sent an item they say fulfilled order. After making a claim I've been finally offered full refund based on tracked return of item which will cost more than originall transaction. How can they get away with this?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@LisaIs 

 

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.
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