Friends&Family Chargeback Protection for Seller

niick710
Contributor
Contributor
If I am selling an item to a local buyer under PayPal “Friends & Family”, is it possible for the buyer to reverse their credit card payment after it is confirmed/received? I’m asking for a more recent answer since the others posted are from years ago. If the buyer can reverse their payment, how am I able to prove that they received the item as described and willingly made the payment?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@niick710 

 

Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for non-receipt of item or item not as described as they would have no Paypal buyer protection.
However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@niick710 

 

Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for non-receipt of item or item not as described as they would have no Paypal buyer protection.
However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.
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