How do I contact EBAY COMMERCE UK LTD

bootsboots
Contributor
Contributor

How do  I contact EBAY COMMERCE UK LTD? I purchased an item form them and the payment was processed On Feb 18, 2024. I am unable to see or get a description of the item I purchased. I have not received the item. I have not received any communication from the seller, only the details I see on my PayPal account. I am unable to see specific details or an image of the item I purchased. I am unable to talk to a PayPal agent because it says I need to contact the sleer first, but I have no way to contact the seller. When I go to PayPal Assistant, it says I need to contact an agent during regular business hours, but I am contacting during regular business hours, and "all agents are offline."

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kernowlass
Esteemed Advisor
Esteemed Advisor

@bootsboots 

 

No idea, ask on the Ebay forums as Paypal is a totally different company and totally separate from Ebay.

If you can't open an Ebay dispute then try a Paypal dispute?

https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160


Advice is voluntary.
Kudos / Solution appreciated.
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