How do I get a refund from PayPal when an order is not delivered. They refuse to handle it.

[Patricia180]

Luana crystal has not fulfilled my order.

PayPal refuse to give a refund in my wallet.  My transaction was with them.  

[kernowlass]

@Patricia180 

You have supplied 0 information for us to advise you so all I can do is give you the dispute link.

https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160