Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[kernowlass]

@Jossy20 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Tmoran7]

Where do I go to cancel a subscription?    Thank you

[PayPal_Ayesha]

Hello @Tmoran7,

Welcome to PayPal Community Forum and thank you for posting! To cancel the subscriptions, please take a look at this Help Center Article. If you have been over charged or haven't authorized it, kindly report the charges via Resolution Center once the billing agreement has been canceled.

Regards,

Ayesha 

[Terri_23]

How do I cancel this subscription?

[kernowlass]

@Terri_23 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[rukw93]

U might want to indicate u r talking about outside of this app! On the Iph settings! Or even Android she's talking about their blue bar 3 down!!  I was confused so I thought others might be! 

[kernowlass]

@rukw93 

OR maybe state which you are using when asking the question???

[njr38]

How do i cancel payments to Actitech

[PayPal_Bindu]

Hello @njr38 

Thank you for joining the PayPal Community!

I see you're looking to cancel the payments to Actitech. Here’s how to find ad cancel your automatic payments :    

Go to Settings.
Click the Payments tab.
Click Manage Automatic Payments.
Select the merchant.

You can also review this help center article for more information on updating the automatic payments in your PayPal account.  

Best wishes,

Bindu

[FDFD-12]

Hi. On the App there is no settings. There is a profile. That doesn’t have “payments”.