Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[kernowlass]

@Lauraleibe 

Yep think it is.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Temp20240306O]

I found the settings under the wallet then automatic payments. can at least remove PayPal as the payment option.

[LlaurraLu]

Where? In paypal?

[goinga]

ACTITECH Ltd ... is a SCAMMER,,, I Have just read others Reports and ACTITECH Ltd  go by several other NAMES.... They take Automatic Payments from Pay Pal. I Have had FOUR Or More Payments Taken,,,,  This is connected to a FITNESS CLUB..which I DID NOT  Sign up to, I must have just accepted a FREE TRIAL...as another lady did...AND there are 680 other COMPLAINTS..

[Gertyd]

Who do you complain to? Acititech or PayPal?

[Hat_n_Coat]

I've cancelled the payment in Paypal twice and Actitect have still taken money from my account despite it showing as cancelled - where else should I look?

[PayPal__Jyoti]

Hello @Hat_n_Coat  

Thanks for visiting PayPal's Community Forum.

I do understand that you have issue with the amount being debited from your account. Please check if there is a subscription on your account and cancel incase you do not need the subscription for the product. You can check the given article to cancel subscription www.paypal.com/cshelp/article/help240 . You can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get additional help with your issue. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


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[Cbeurle]

I think I will try the bank? 

[Lolipish]

I canceled agreement with this company in 2022, but they took money from my account in August 2024. and today, random amounts. Paypal authorized refund for one, second one still pending. I will remove my card and instead register different one.