It is impossible to report fraud to Paypal - how does one report this scenario

ZorkDude
Contributor
Contributor

Legitimate Paypal email with a legitimate Paypal transaction ID, set by a scammer to their own address and somehow redirected to my paypal email address. (ie. either an auto forward or a header redirect.  ).  I have gotten about 10 bogus requests for money in the last 3 days.

 

So transaction does not show up under my account ,but I wish to report this.

 

I am appalled by how bad the support is.   I mean this is insanity.

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4 REPLIES 4

PayPal_Chinmaye
Moderator
Moderator

Hello @ZorkDude 


Thanks for visiting PayPal's Community Forum.
 

I do understand that you want to report a phishing email. Please read this article to know how this can be done. You can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page for any additional help. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account.
 

Hope this helps you!
 

Warm Regards,
Chinmayee

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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ZorkDude
Contributor
Contributor

Sending me an article on how to spot fraud is completely useless and doesnt even address my question at all.

 

If I get a fraudulent ask for money there should be an immediate report button.

 

Yes, I could potentially call.  I bet they will say they cant help me, as I am going to have to read them every transaction numbers.  But I will try to do so.

 

But why not allow people to send a message TO AN EMAIL or START A CASE ONLINE ?  

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lisasimoncinci
Contributor
Contributor

What is the phone number?

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ZorkDude
Contributor
Contributor

I cant even close the account because it says I have pending transactions when I dont  !   Cant make this up.

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