My account got banned and I have not received my funds and it's over 180 days

[abdulsalam1008]

My account got banned permanently December 2023, I was not doing anything illegal on the account, I don't know why I got banned. I was told I will receive my funds after 180 days which I've not received till date.

[kernowlass]

@abdulsalam1008 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

However you can only withdraw the funds once you have received the Paypal email saying you are eligible to do so, if you have not received the email then you still may not be eligible.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378