My account is blocked with a negative balance

gilliardsilva1
Contributor
Contributor

It's certainly a scam and Paypal will act in favor of these scoundrels just like they did to me and now my account is blocked and with a negative balance of more than 1000 dollars because Paypal took it from my account to benefit these scammers, be careful Paypal always acts to their favor, paypal was once an excellent company now and unfortunately rubbish

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4 REPLIES 4

gilliardsilva1
Contributor
Contributor

It's certainly a scam and Paypal will act in favor of these scoundrels just like they did to me and now my account is blocked and with a negative balance of more than 1000 dollars because Paypal took it from my account to benefit these scammers, be careful Paypal always acts to In their favor, Paypal was once an excellent company, now it's rubbish unfortunately, and the worst of all is to discover that these scammers sell their accounts to third parties and then the scammers ask for a refund from Paypal which doesn't find out anything and you can simply send any proof to Paypal and they will still act in favor of the scammers. Just yesterday I received an email from Paypal saying that the dispute that favored the scammers was carried out and if I want to get my money back I will have to contact the scammers directly and ask for my money back. This comes back after Paypal acted in their favor, and they continue to carry out scams through Paypal and good people like us who have our accounts blocked and negative balances

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PayPal_Meghan
Moderator
Moderator

Hello @gilliardsilva1

Welcome back to the PayPal Community! 

I'm sorry to hear that you have a negative balance and that your account has been blocked. If you have opened a dispute or a dispute was opened against you, please make sure you supply any documents requested within the Resolution Center to support your case. Feel free to reach out to Customer Support through one of the options on our Help Center here, if the case has already been closed. 

When you mentioned that your account was blocked, it sounds like you may have a limitation. I recommend reviewing this Help Center article to learn more about how to resolve a limitation, and click here for examples of documents. To learn more about how to resolve a negative balance, I suggest visiting: What should I do if my balance is negative?

I hope this information helps you receive a refund! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
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gilliardsilva1
Contributor
Contributor

What is the part that you didn't understand that I did everything to prove to Paypal that everything was done legally within the Paypal platform itself and yet Paypal acted in favor of the scammers? Now comes the question, what is the purpose of the tests? You know what's funny is that I sent a legal message to these scammers via the Paypal platform, I tried to make a dispute and Paypal denied it, saying it was done legally, which means that what the scammers did was illegal, Paypal considered it legal, acting in their favor and I was left at a loss. and with a negative balance of more than 1000 dollars due to a PayPal error, will the account of these scammers also be suspended? lady morgan

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LastLurker
Contributor
Contributor

Sadly, PayPal has a history of letting scammers do whatever they please, though it's rare to see someone get scammed as badly as you have. You absolutely need to stand up for your rights here. File complaints with both the BBB and the CFPB, then follow up every time PayPal responds until you no longer have the option of doing so. PayPal hates it when I tell people to do this and I fully expect to be banned one day, but what other recourse is there when this kind of thing happens over and over again? Each complaint is one step closer to the long-needed investigation of PayPal's practices.

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