I ordered an item and paid the total on the invoice. When the PayPal receipt came through an additional "tax" had been added and a "paypal" address attached to the seller, this address no longer active apparently. Within seconds of receiving the receipt from PayPal for the inflated total, I contacted the company to cancel the order. It had not shipped at this point and I was advised I would be informed when it was. This never happened, only that tracking information can be delayed and the shipping people would be hastened to provide shipping confirmation which I have still not received despite the seller saying the item was already on its way and cannot be cancelled. How could this happen in seconds? I have taken out a claim via the Resolution Centre, insisting on a full refund as the information being provided did not add up. The seller has got back making an offer of a third of what they took which I declined. Apparently a seller "system error" caused the inflated charge, but this is not in my experience of PayPal. I want a full refund of what was taken, not what was invoiced and I do not want the Resolution Centre asking me to pay to return the item as it should never have been sent, if it has and I do not want to waste any more time and money complying over this stressful transaction.
