Scammed by Inckwp

[JulieGreen]

I bought some grass seed impregnated fabric from inckwp ltd. It was advertised and sold in rolls, but all they sent was a folded up piece of fabric. I set up a dispute through PayPal and their response was a £2 refund and a suggestion I give it to a friend! I checked back on the website ( They use a different name) and a notice had been added that the item now no longer contains grass seed. This makes the item completely useless. I issued an ultimatum of escalating and awaited their response. My case was closed by PayPal so they got off scott free. Why is a supposedly reputable organisation like PayPal dealing with these criminals. You have only to look at trust pilot to see that every review is negative. Their own reviews are all 5*. My review was removed - says it all really

[kernowlass · Accepted solution]

@JulieGreen 

I think the idea is you research those reviews and your seller/website before purchasing.

Was it another of these? >>>

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

[Dougseabright]

me too, scammed by these crooks on another product. I want to file claims against them, do you have their address in Guang Dong province by any chance?

DMH