Unauthorized Charge made from Paddle.com - Filed a dispute and it was denied??

[gpor2001]

I received an unauthorized charge on my account the other day for $199.99. It came from Paddle.com and was for some software called CleanMyMac X (which I never purchased). I filed a dispute saying it was an unauthorized charge. It was denied in less than 24 hours stating that it "was not an unauthorized charge." What the heck? It absolutely was unauthorized and now I have no other way of contacting Paypal. I've also contacted the merchants with no luck. Id like to get my $200 back, please! Thanks. 

[BarbJones1]

I have followed the advice in your post Mayengles, as I was charged for an unauthorised payment to <removed> also. I have submitted a request for Paypal to address this, and have also sent an email to the company. I am pleased to now be aware of the 'pre-approved payment' list. This company was on the 'inactive' list as I had used it 12 months ago. I have now sent all 'active' companies bar one to the 'inactive' list. This does not explain why Paypal payed an account from a company on my 'inactive' list???. I do therefore expect this payment to be corrected and my account to reflect this. I await confirmation of the  success of this, and will repost accordingly.

[tiana00846]

Im having this issue as well and when I go to settings there is no payments tab.

[TaniaRozali]

Thank you for this advice. I just removed a bunch in my settings. None of them were allowed to recharge. But yet there they were. Luckily none of them has charged me other than my one order.

[Suu1]

I don't see scammer's mail in that list. Help me pls

[echo-nightly]

A year later and this is STILL happening to people?! What gives??

You folks 'cancelled' the non existent subscription, and I got that email before you emailed informing me that the dispute was closed without resolution. Funny... as I checked my subscriptions and NEVER saw a record of this '1 month subscription'.

Any explanation for that?

[bpvalentine]

Hey-o. Paddle takes charges for various web companies. For example, I had your same concern seeing a Paddle charge tonight on my account. I found the $12 charge is from a VPN service I signed up for a year ago. Search your e-mail for Paddle.com and your mail and you may score an explanation. Hope I've been a help!

[Dahns]

Also got $120 stolen from me by Paddle.com, this **bleep** is definitely a scam! And if so much people get scammed for so long and PayPal just say "WeLl ChEcK yOuR sUbCrIpTiOn" like we were dumb enough to forgot a whole website we bought from, then that can only mean PayPal is getting a percent!

I'll see how my request is handled but if I'm denied refund I'm closing my PayPal account. Why use a third party who refuse to protect me ? That's the whole point of a a third party!

[Scor702002]

I was hit with 2 charges on 2 consecutive days. I filed a dispute and PayPal favored the vendor? I know I have no subscriptions with Nord Vpn. This is a scam that seems to be going on for quite sometime now. Why hasn't PayPal recognized this place as a data security issue?? This is 2024 and I see issues since 2020. I will be calling to close all my accounts.

[Kalle045]

This just happened to me. I sent a message to PayPal but no response yet. What did you guys do?

[Lweyrich]

Hi, go to settings > automatic payments > then scroll to paddle and remove Paypal as your payment method. This should help. I had the exact same problem. Definetly a scam ‚