Unauthorized transaction to MGID. inc - 500$

Struba
New Community Member

Hello

I was getting notification that my paypal account which is linked with my debit card has a transaction with amount of 500$

 

They took money from my card and put it on paypal which they then sent to 3rd party (MGID, inc) i have never heard of this company. 

I did a claim about it to paypal which they replied within 20 minutes that it was not unauthorized. 

 

It is a lot of money for me and i cant find any help. I have written to direct company which the payment was made and i havent got any replies.

How can they tell me it isnt unauthorized???

 

[Removed]


[Removed]

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Struba 

 

An unauthorised transaction is telling paypal that you were hacked and your account used without your consent to make that transaction. Paypal would check IP addresses to see if it was done from your computer / device and if so close the dispute. That does not mean you can't contact them and appeal if you really did not make the transaction.

 

Google the company and it looks like a U.S advertising company, have you contacted them to see if you can find out what the charge was for and request a refund?  


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Slyterry97
New Community Member
Hey Stuba, I have the same unauthorized transaction for MGID, Paypal has also replied that it was not unauthorized, have u found any other solution to dispute the charge? Regards.
Login to Me Too

elDarki
New Community Member

I also had the same problem with -300$, I have just opened a dispute and I hope they invalidate the operational and return my money 😞

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.