Why do paypal have no options for reporting a scam

[T-orr05]

I was trying to purchase some tickets to a concert and the guy asked me to send them 240 aud to them and send it as a friend/family and so I did, realised I'd been scammed and when I tried to see how I can possibly get my money back all the options I get are to report that someone has access to my account. Almost seems like u want people to scam out others for money. Ridiculous!

[kernowlass]

@T-orr05 

Was he a mate? Was he a family member? If not why would you use that option?

You were purchasing nothing, if you were then you would have used the goods/services option instead of sending a gift of money.

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.