Hi, my paypal account was 'deactivated' out of the blues (not permanently limited, but seems its the same). After 180 days, I got a mail that the $450 in my balance was eligible for withdrawal. Its been almost another 6 months and it keeps saying "we couldn't confirm its you" or "something went wrong". I dont see any way to chat with a human agent for help. How can I resolve this?
We are sorry to hear that you are not available to withdraw your funds and want to reach out to our support team. Account limitations are implemented by PayPal as part of their efforts to ensure safety and security for all users. Request you to kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page do reach us via phone and kindly select "Call us as Guest". By selecting this option you will not require to login to your PayPal account.
If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.
If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.
However you have to wait until you receive the Paypal email citing you are now eligible to withdraw those funds.
Sometimes they confiscate funds if you have violated their acceptable use policy.
Paypal also may request further documentation from you before you can withdraw those funds.
You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.
Advice is voluntary. Kudos / Solution appreciated.
