You can no longer do business with PayPal

[SCOTTTIMOTHYS]

Hello, 

MY name Is Scott and I have an issue with PayPal as he limited my My PayPal permanently I will explain that, I am open my Business account as I am an individual Person and I am receive a Payment from a Buyer as I am sell my used controller after delivered the item to Buyer I am try to withdraw my money to my bank Just after do that I am receive a message from PayPal as My account was limited and I need to Upload my Proof of Fulfillment and Proof of Purchase on my supplier and first document it's already submitted because I am delivered the Item with valid tracking number By UPS but on second document i don't have any supplier I am explain that to an agent by call and he said to me as to create a document and make a screenshot of what you said I am do that after submitted the document. I see The surprise as I am receiving a message from PayPal : You can no longer do business with PayPal.
But Problem Is I am receive this message just after 30 seconds to upload my both document So i think as not team he review my account or access my account and my PayPal reference ID : is 2 reference Ref ID - PP-L-311759657044 / Ref ID - PP-L-311737138640

[sharpiemarker]

@SCOTTTIMOTHYS 

All you said was you do not have receipt? You did not explain why you do not have supplier receipt in the document?? Then not surprising, it doesn’t take that long to read “I do not have receipt” and ban.

You are a possible risk for PayPal because PayPal is not able to know where you get the item you sold.

You can open a complaint with bbb.org under PayPal San Jose, CA and plead your case to try to restore your account.

[SCOTTTIMOTHYS]

Before to upload Document as Proof of Purchase from my Supplier I am contact 2 agent by call and he said to me as create a document and explain it as I am sold just My Personal controller and It's old because I have this controller on 2020 So i don't have any invoice. I am add this screenshot here to see That. and I am confused for Instant ban like system he permanent my account as no review by team or a real Person. 

Yes I am already open a complaint of bbb.org to see any solution and I will contact my Lawyer on Monday to see How PayPal have right to closed my account without Provide me any real reason to appeal on this decision. and Thanks for Help

[Andygumpp]

Terrible customer support is what he's experiencing. That is a crappy way to handle a person's account. Even if you give them the benefit of the doubt like you so graciously have by inferring that they merely did a cursory review and arbitrarily decided to flush his ties forever with PayPal upon that cursory review, it's still just a terrible way to do business that leaves the end user out. I believe the guy. It just has the air of being truthful, all the steps he attests to, his willingness to provide all the documents and his openess to discussing it with an agent willing to do more than an apathetic cursory review with a negative and hurtful arbitrary decision that is permanent. PayPal is shameless in their propensity to determine that they will just thwart their individual account holders since they, individually, are meaningless to eBay's PayPal in the light that they are so ubiquitous presently. But, poor customer service, it eventually catches up to you and makes it's way through the unofficial lines of communication that social media doesn't controls- word of mouth. To the gentleman who had this unceremonious separation from PayPal, contacting the Better Business Bureau is as good an answer as screaming at the top of your lungs in a soundproof room, or anything else that someone knowledgeable could offer. It's pointless to try to correct a company who has decided that their individual customers are expendable because they are so numerous as to be almost a nusiance. The BBB is simply a Clearinghouse for complaints when all is said and done in the end, they will dutifully log your complaint and report it as a complaint lodged against them should anyone ask them. But who asks the BBC BEFORE you get involved with a terrible company like PayPal? Ask yourself how many times you have looked up a company before you did business with them, and I bet you say zero. It's only AFTER we get the [removed] rush or short end of the stick that we go to places like the BBB, if even then, and by then we are already schooled as to the fact that there is no paucity of reasons to complain about the substandard and outright dismal treatment of the end user- "the customer that is ALWAYS wrong" brand of companies. The real answer is of no help to your current endeavors to recoup your money, and that is that denying you is easier than taking the effort to go back into their system and correct the transaction. It involves PayPal employees having an eye towards being an advocate to their individual (as opposed to business accounts that generate much more lucrative money and has much more of an influence on their helpfulness to the customer) accounts that do not, individually compete with the Business, at least the really big ones. They are to lazy, and or too incompetent to do the work that many new digital wallet and online banking platforms are eager to have a bite of, and that is the reality. Drop PayPal for their terrible decision that was probably like the gentleman assumed, a product of a apathetic cursory review and which resulted in an arbitrary decision that flies in the face of what any logical customer service representative should do for a loyal customer who has this very legitimate issue. When you tell people that you don't take or do business with the likes of PayPal because they not only refused to correct your issue, at a cost to you, and added insult to injury by unceremoniously banning you from their table, you tell them that they did you the biggest favor you ever got from their customer service and leave it at that. Eventually they will either have to start acting like we mean something as small as our accounts are because we add up. But not until enough of us are together on it. That's what you are waiting on now.