"No transactions in the last 30 days" - error

[BlueBoxStudio]

Having logged into my account in several browsers, just in case, my main page is showing no transactions in 30 days.  Completely wrong, there have been transactions most days in the last month and the last invoice sent yesterday was paid this morning but it has taken a bit of digging around to get to the invoice screen showing me fees paid which I keep for my records. 

Is Paypal aware of this?  Having asked on Facebook, seems this has been happening to others for a while now.  Was fine yesterday, just not today.

[PayPal_Anna]

Hi BlueBoxStudio,

Thank you for posting and welcome to the Community Forum!

I’m very sorry to hear about the issue. Have you tried logging in from a different device?

Regrettably we can’t see your account details here. I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account and advise the best course of action.

We also provide support via Social Media (24/7). You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.

Hope this issue will be resolved very soon.

Anna

[BlueBoxStudio]

Hi Anna,

I've tried several browsers and my android tablet and they all say the same, no transactions.  I did email it through to Paypal but no response (yet).

Thanks, 

Sue - Blue Box Studio