receiving payment on paypal through depop item sold

[indy2]

someone has sent me a payment for an item on depop but it says the money is in my pending balance but i cant gain access to this money or see that the money is there in my pending balance. how do i know that the money is there before i send the item ?

[kernowlass]

@indy2

If you have not had  >>

1. A paypal email to say you were paid.

2. The funds are not showing in your paypal balance pending or cleared.

Then you have either not been paid or the buyer has sent the payment to an incorrect email address.

[indy2]

i am new to using paypal, i have recieved an email but i dont no if it is a legit email because when it says hi (and then your name) on the email, i have used my nickname on depop, whereas on paypal i have used my full name, and on the email it has my nickname but it was sent from paypal 

[kernowlass]

@indy2

Sounds like a spoof / fake email, can you copy paste it on here without any identifying info?

Only paypal always use your full name on emails.

[indy2]

No sorry. But it was sent by the person on the message tags(look on message tags on the side that's the email it came from) I don't know if it's legit or not. I have replaced the @ with at because it says not permitted.

[kernowlass]

@indy2

Think its a scam, read this and see if it fits  >>

 A TYPICAL PAYPAL SCAM.

They encourage you to use paypal and often ask you to send the item as a gift to a relative somewhere often Nigeria.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't.

It will say the buyer has paid ...you won't have been paid.

They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

They also threaten legal action...have a laugh at that one and ignore it as its rubbish.

Paypal NEVER tell you to send trackable, they advise it for seller protection etc but it is not compulsory.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.