Concern with payment i just made

heathrowflyer
New Community Member

hi, i just payed for a item i purchased on ebay, However after completing the payment and then checking my paypal account again it shows the paypal balance as zero. I had a small amount here, After looking at the details on the payment i made it shows part of the payment was taken from the paypal balance, Why is this? I payed and assumed it would be taken from the card i have on paypal.


the other problem im seeing is, The total amount for the order was 2.00, it says 1.49 was taken from the paypal balance, and 0.51 from the card.

 

After checking my bank, assuming the 2.00 would be gone, the it shows 0.51 left.

 

What im confused by is, if the order total was 2.00 and paypal took 1.49 towards it from the paypal balance, then that leaves 0.51 from my card, But 1.49 was taken out of my acount, not 0.51 which is what should of been taken.

Login to Me Too
1 REPLY 1

MichaeLori
Frequent Contributor
Frequent Contributor

PayPal uses first all the money on your account with them.

 

The remainder comes from your card/bank account.

 

So, in your case : first part comes from PayPal account ( the balance at that day)

second part comes from your card - the remainder = 2.00 - PayPal balance

 

Hope this helps

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.