Cancelled billing agreement, company kept delivering boxes to me.

[liamt]

Hello,

I was signed up to receive weekly food boxes from HelloFresh.

I requested to cancel, but nothing was done and the next week I got another box.

I therfore cancelled the PayPal billing agreement so no payment method was on the account, but they continued delivering. I presumed this was an error, and binned them.

Since then, I have had a debt agebncy contact me for the money - do I have a case that these should not have been sent if no billing method was associated with them?

[kernowlass]

@liamt

Cancelling the 'payment' does not end the contract, you needed to cancel with the company as well.