Facebook Ireland, Ltd. Fake paymente

[Lusiitano]

Not that I noticed here already heard several complaints about Facebook Ireland, Ltd. Pur you do not block payments to Facebook Ireland, Ltd. also ended up being a victim of print: http://i.imgur.com/BE8ps.png never made such payments ! I looked when I went to make a payment for something else and saw this amount what do I do now?

[PayPal_Siobhán]

Hi there Lusiitano, 

These payments result from a payment agreement being created with Facebook (Ireland shows on all payments as this is where there head office is)

You can cancel this agreement here:

1. Go to www.paypal.co.uk and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'My money.'
4. Click 'Update' beside 'My pre-approved payments.'
5. Select the 'Merchant Name' for the Billing Agreement you want to cancel.
6. Click 'Cancel.' 

These payments are normally for games/coins etc. Check with your family members first and if you still don't feel these payments are authorised you can report these transactions:

1. Go to www.paypal.co.uk and log into your account.
2. Click 'ResolutionCentre' near the top of the page.
3. Click 'Dispute a Transaction.'
4. Select 'Unauthorised transaction: I did not authorise a recent transaction.' and click 'Continue.'
5. Follow the steps to report the transaction.

Hope this helps!

Siobhán

[rbertoni]

I too have this problem, however the instructions do not seem to work.  Not sure if this is because I am in Australia.

I have no "my money" option, so am unable to cancel the Billing Agreement.

I have logged a dispute and changed all my security information.

Any Help?

[ellengrace79]

i have done the steps that you have provided but it didnt work.. how many days does it take for my money to be refunded..

[DL247]

There has been an awful lot of money taken out of my paypal account by a company called Facebook Ireland, I am led to believe a lot of people have complained about this company and the way in which they take money out of your account on a recurring payment, which is not authorised by way of password authorisation and they don't even send an e-mail when this happens.

This apparently happens under certain games that are played on facebook but the company does not make it clear that when you buy credits/coins once you area apparently allowing them to set up an agreement for them to take a recurring fees. They do not send clients e-mails every time a payment goes out of your paypal account and paypal didn't send me an e-mail either, which is part of paypal's service to their customers. So I ask why I did not receive an e-mail stating payments were going out, even if on a recurring basis, as I would have stopped this much earlier.

I have just found this out when my son played a game but I have only authorised one payment, not recurring payments. I have now deleted this from my paypal account - hopefully, as some people are still having money taken out of their account even though they have deleted this.

I have tried to find information as to how to contact Facebook Ireland but this seems impossible.

I and many more by the looks of it, believe Paypal should be investigating this company and take some responsibility in ensuring clients accounts are safe and not mis-leading. Paypal should not let these type of companies use their clients in this way, it is totally mis-leading and deceitful.

[Gnomey36]

I have also recently been spammed & an attempted scam by these people.

However, I did not click the link & instead checked my PayPal account to make sure there was no payment going out.

If you are in any doubt as to the authenticity of e-mails with links - DON'T click the link.

The main thing to remember is that if you receive any e-mail & it is not addressed personally to you, by name (even though the e-mail address is correct) - It is probably a scam!!

[dawgon]

Hi, I'd better ad that after an email from Paypal informing me a transaction of £160 was completed, I was alarmed to find it down to Facebook Ireland. Nobody, in my house, has access to my PC, I have never played any games or clicked on any ads. I hardly bother to even look at Facebook, yet still this happened. I agree it's deceit & should be stopped immediately by Paypal, who have told me to contact Facebook Ireland Ltd.

[Traveller88]

I to have been scammed by Facebook intl ltd but I have never clicked any link on FB as I hardly use it. My question is how can papyal allow this to happen with no authorisation from myself & hw did they access my account with paypal???

[flyhighsky35]

I am a Paypal user in Singapore and I have always been a fan of Paypal, i.e. I feel secure to buy from online shops which offer Paypal payment option.  When I accessed my email this morning, I was shocked to see 12 emails (4 sets X 3 emails) from Paypal, arrived between 6:56am to 7:09am my time:

6:56am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $1.00 USD)
6:57am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $100.00 USD)
6:57am Your Billing Agreement with Facebook Payments Intl ltd has been cancelled

6:59am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $1.00 USD)
6:59am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $100.00 USD)
7:00am Your Billing Agreement with Facebook Payments Intl ltd has been cancelled

7:04am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $1.00 USD)
7:05am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $100.00 USD)
7:05am Your Billing Agreement with Facebook Payments Intl ltd has been cancelled

7:08am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $1.00 USD)
7:09am Receipt for Your Payment to Facebook Payments Intl ltd (a payment of $100.00 USD)
7:09am Your Billing Agreement with Facebook Payments Intl ltd has been cancelled

The email ids of this "seller" (Facebook Payments Payments Intl ltd) contain omething like Paypal-fbcredits-ireland1, -ireland2, -ireland3, etc

I have never played any Facebook game nor bought any Facebook credits.  In fact, I am hardly a Facebook user - the last time I logged on to Facebook was more than 2 years ago.  I have never pre-approved any billing agreement with "Facebook Payments Intl ltd" to deduct from my Paypal account.  I have already logged the above payments ($404.00 USD in total) as unauthorized transactions with Paypal resolution center.

I did a search in the Internet and found this forum.  After reading the experiences of others in this forum and from other forums, I have lost confidence with Paypal, because this kind of Paypal-Facebook complaints are not rare!

I consider myself as one who stays very alert against scam emails.  I would be very puzzled if I have fallen into a trap that stole my Paypal userid and password.  I have not clicked on anything to do with Facebook or Facebook credits lately.   Nobody (children or adults) except myself uses my PC or my mobile phone

Given the number of similar complaints, I can't help but to think that there is some loophole between Paypal's "My pre-approved payments" feature linked to Facebook Payments Intl ltd.  Some crooks have discovered that loophole and capitalized on it.

From the "pattern" of the above transactions, they looks as if they were done by some automated program.  From the "pattern", it seems that when a "pre-approved payments" was set up, it did not trigger any email notification, while a cancellation of the pre-approved payments triggered an email notification.  And yet after the cancellation of the "billing agreement", the next set of payments went through. ( What is wrong here?)

I hope Paypal investigate thoroughly and swiftly patching up the loophole, if any.  I look forward to an explanation from Paypal that will restore my confidence to maintain my Paypal account.

[chanhw]

I ALSO FACE THIS PROBLEM!! DO U GET THE REFUND? AFTER THAT I CLOSE THE ACC.