A payment update is required

ASHER41
Contributor
Contributor

Hello,

after iOS last update I got message that there was a problem of payment to iCloud + services and if wish to keep my subscription I have to update payment at pay pal account. When I tied update via iPhone settings it gets message about the exp. Date on card can’t be lower than the year 2023 even I typed normal exp. Date of my card.

I don’t understand how to resolve it 

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PayPal_JonK
Moderator
Moderator

Hello @ASHER41

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues updating your card for a subscription. Was the subscription charged directly through your iPhone and Apple Wallet or through PayPal? 

 

Here's how to update a card through PayPal. I would recommend reaching out to Apple for assistance in updating that funding source through the Apple Wallet.

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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PayPal_JonK
Moderator
Moderator

Hello @ASHER41

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues updating your card for a subscription. Was the subscription charged directly through your iPhone and Apple Wallet or through PayPal? 

 

Here's how to update a card through PayPal. I would recommend reaching out to Apple for assistance in updating that funding source through the Apple Wallet.

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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ASHER41
Contributor
Contributor

Thank you so much

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