Acquirer Reference Number , bank is requesting it to confirm the transaction

princemoe
New Community Member

Acquirer Reference Number , I transfer money from my paypal account to my bank account and the bank is requesting Acquirer Reference Number to release the payment. and it only show the transaction ID which is not enough for the bank

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @princemoe,

 

Welcome to the community and thank you for your post. 

 

That's strange that your bank will not release the payment without this information. This is not needed to receive a withdrawal from PayPal. I would question your bank as to why they require this number to release your funds. 

 

You won't be able to view the Acquirer Reference Number on your PayPal account, you would need to request this with our customer support. To contact us, simply click here

 

I hope this helps!
 

- Rachel 

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