I can`t withdrawal money."We're sorry, something seems to have gone wrong. Please try again later."

HAKHOLDINGS5
Contributor
Contributor

When I want to transfer money ,It comes that “We're sorry, something seems to have gone wrong. Please try again later.“

 

Money is in the "Available".

 

So can somebody help me? I don`t know how it comes.

 

I can`t withdrawal money for somedays.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@HAKHOLDINGS5 

 

Have you had a failed bank transfer or negative balance at all recently?

Have you cancelled the direct debit mandate in your online banking for paypal at all?

Does the bank account still show and is confirmed?

Is the name on your bank account the same as your paypal account name?

Are the funds in the currency of your country?


Advice is voluntary.
Kudos / Solution appreciated.
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HAKHOLDINGS5
Contributor
Contributor

My previous transfers have been normal and there have been no recent irregularities in the amount.
I did not cancel the direct transfer authorization.
The bank account is always available.
The account name also matches.
The currency also matches.

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PayPal_Bindu
Moderator
Moderator

Hello @HAKHOLDINGS5

 

Thank you for posting in the PayPal Community!
 

Sorry to hear that you're not able to withdraw from your PayPal account. It is entirely possible that you could be running into our security system. To provide one of the safest online payment services our internal security system reviews every transaction before it's approved. I recommend that you to try again at a later date.

 

I hope this information helps

 

Bindu

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