Adding money from Bank Account still pending after a week

[Temp20230627]

I have tried to add funds to by Papal account from my bank account.  I was initially told this would take 5 working days and given an estimated arrival date of the 24th June.  The 24th of June has now arrived and the estimated arrival time has now been scored out and has been replaced by a new estimated arrival date of the 1st of July.  Can you please advise why adding funds from my bank account is going to take over 10 working days?

Thanks

[kernowlass]

@Temp20230627 

Ask your bank as they sent the funds, paypal can't do anything until they receive those funds.

[Temp20230627]

I've contacted the bank in question and they can't see any pending transaction despite it showing on paypal.  The only transaction they can see is the 1p Paypal put into the account when linking the account to Paypal.  The bank has advised me to go back to Paypal.  

[PayPal_Ayesha]

Hello @Temp20230627,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you haven't received the money received. I know how important it is to have funds at the right time. Please note that adding money from your bank account to your PayPal Balance typically takes a few minutes, but please allow up to 3 working days depending on your bank. Since the funds on the bank not showing as pending, and the funds don't reflect please reach out to the PayPal Customer Support team through the available contact options on our website to place a request of trace. Support is also available through Facebook private messages or Twitter direct messages. 

 I hope this information helps,

Ayesha