Automatic Transfer Not Happening

[Varun84]

I received my money in PayPal but it's not transferring the money into the bank automatically. I have confirmed my bank account and my name is same on both the bank account and paypal. When I click on automatic withdrawals from my Paypal balance, A message pops up saying "Switch currency back to transfer. Automatic transfers have to be in the currency you set when you created this account. Switch your currency back to the original and try again" But the thing is I never changed my currency in my PayPal account it is USD and it is my primary currency in the PayPal account. Manual transfer is not available either. Nor I am able to call the customer support. Please help.

[Harley125]

Hi @Varun84

Typically to resolve an issue of this nature, it also often helps to follow these troubleshooting steps for the possibility of more security steps to populate:

- Clear your cache and cookies if using a browser.

- Activate location services on the device you're using.

- Ensure you're not accessing the account from a VPN or Hosting IP.

- Try a different internet browser or trusted device.

- Reattempt from a secure internet network from a location more consistent with previous activity with the account.

-If you are using your phone, please try uninstalling and reinstalling the app to see if this helps to resolve the issue.

In case if this doesn't work, then you may have to contact us over the phone because the system might need to verify that you are the owner of the account. Therefore, you can use the contact option at the bottom of the website to locate the phone number to call us.

I hope this helps! 

- Harley