Hi @mohammads_brick
Thanks for joining the Community!
I’m sorry to hear that you are unable to use the cards linked to your PayPal account. Typically to resolve an issue of this nature, it also often helps to follow these troubleshooting steps for the possibility of more security steps to populate:
- Clear your cache and cookies if using a browser.
- Activate location services on the device you're using.
- Ensure you're not accessing the account from a VPN or Hosting IP.
- Try a different internet browser or trusted device.
- Reattempt from a secure internet network from a location more consistent with previous activity with the account.
-If you are using your phone, please try uninstalling and reinstalling the app. Also, please try re-adding the card and this might fix the issue.
In case if this doesn't work, then you may have to contact us over the phone because the system might need to verify that you are the owner of the account. Therefore, you can use the contact option at the bottom of the website to locate the phone number to call us.
I hope this helps!
- Harley
