Can't use PayPal balance on steam anymore

[Melonslise]

Practically yesterday I made a few purchases on steam without any problems, but I can't use my PayPal balance on steam now for some reason.

[sharpiemarker]

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@Melonslise wrote:

Practically yesterday I made a few purchases on steam without any problems, but I can't use my PayPal balance on steam now for some reason.

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You made too many Steam transactions. Give it a little rest. PayPal security system throttling the transactions likely. It monitors user behavior with their accounts, me thinks.

[Melonslise]

I don't think that's the reason. I just don't get the option to use my balance at all. PayPal suggested I attach a card and I did, but Steam tried to use my card to pay and I still didn't get an option to use my PayPal balance. I tried setting my balance as preferred, but nothing changed.

[pavlinpd]

Have you found a solution?

[Kreegah · Accepted solution]

Change from "My paypal" to "Paypal" under payment options on Steam purchase window.

Then you should be able to choose Paypal Balance,. or any cards added.

[D_Flello]

Thank you Kreegah this solved my problem.

[tokar86a]

I have try that option that Kreegah proposes but it dont seems to be working for me. Is it anything else that you can do?

[eryops75]

I don't see anyplace where there's an option to choose between "PayPal" and "My PayPal". When I go to pay, there's the dropdown menu where you choose your payment type (includes credit cards, etc.). The only option there is "PayPal" and once you click on that, a screen comes up that has the PayPal link logo that logs you in, where I only have the options to use a credit card on file or open up a PayPal Credit line.

[eryops75]

Okay, it's opaque, but it seems to work fine. I choose a credit card, and in the next payment screen, Steam has a note saying that funds will be pulled from a PayPal balance if available, and if not, it will draw from the credit card chosen. Verified this was the case after purchase.

[Jesbus]

Thank you. For linked Dutch bank accounts it's the same.
I can only choose to pull from my bank account, but in the small print it says it will pull from Paypal balance first.
I have confirmed that it does.