Error in payment transaction cannot be completed

isry09517
New Community Member

I have made an order from gamersupps.gg But my payment didn't go through and i still got charged. In my payment activity it says that the payment is on "pending status" so what will happen now, will the payment go through or will i get refunded? Because the items i ordered are limited time only and there's only 1 week left to order them Please help..

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@isry09517 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.