I was paid in pounds and don't know how to convert to dollars to get paid

WillYurman
Contributor
Contributor

Hi,

I have a personal PayPal account and am in the U.S. I was paid in British pounds and my account shows I have the money, but when I go to transfer it to my bank it says there are no funds available.

 

I found several old threads that mention you have to accept pounds as a currency, but I can't find where to do that. There is nothing in the Wallet tab that lets me set currencies that I see.

 

any help would be appreciated!

thanks

will

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@WillYurman 

 

Are the funds SHOWING in your paypal balance?

If so then to withdraw them you would need to convert them.

https://www.paypal.com/us/smarthelp/article/how-do-i-transfer-my-balance-to-another-currency-faq1025...

 

If the funds are not showing in your paypal balance then....

click on your wallet again and then ''add currency'' and add GBP as a receiving currency.


Advice is voluntary.
Kudos / Solution appreciated.
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WillYurman
Contributor
Contributor

Thanks very much for your response. I do see the funds in my PayPal balance. 

But when I'm in my wallet I'm not seeing any option to set a currency. I'm not sure what I'm missing.

Screenshot attached. I'm not sure where to look to set a currency

 

Screen Shot 2021-10-04 at 6.55.59 AM.png

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