Money on hold

[Wallygator6]

Purchase from crazy sales $ 780,,only had $500 in account,,this 500 has been put on hold,,what goes on,and how do I complete transaction. Have deposited another $500 into account,,do I have to wait for held money to be released before repurchase of item 

[sharpiemarker · Accepted solution]

@Wallygator6 

If there is a payment on hold follow these instructions to release money sooner:

How can I get access to my money faster?

You can help to release the eligible payments by following one of the below steps:

• Add Tracking. Use one of our approved shipping carriers and we’ll release the hold 1 day after the courier confirmed delivery.
• Update the order status if the held payment is for a service or intangible item (e.g. piano lessons, e-book) or purpose that don’t require tracking number and you'll get your money in 7 days. 

Otherwise, the payment will be released up to 21 days after you received it, provided there aren't any issues with your transaction or account. 

Here’s how to add tracking information or change the order status: 

1. Go to your Activity. 
2. Find the transaction you would like to update, then click Get your money. 
3. If you sold a product, select Product to add tracking information or print shipping label directly. 
4. If you sold an intangible item or service, select Service or virtual product to confirm order status. 
5. Click Submit. 

Then optionally ask sender to confirm receipt:

How do I confirm receipt of an item?

[Wallygator6]

All good problem solved