Paypal charge to iban failed, then succeeds but wallet remains negative

[tzio81]

Bought something with paypal account linked to my iban. Charge on bank came late with empty bank account and failed. Paypal wallet went negative. 2-3 days later paypal tried again to charge my bank, this time it succeeded but paypal wallet remains negative after several days. There is no option in resolution center to report this thing.

[kernowlass · Accepted solution]

@tzio81 

Transfers from bank accounts are never instant, that is why when you buy something paypal credit the seller upfront for you and paypal take the wait for the funds (echeque) to transfer to pay them back again, this is so you get your item without delay.

HOWEVER if you are transferring funds yourself OR paypal is taking it as an echeque to clear the negative balance then its your turn to take the wait for the funds to process through via ACH transfer.

Takes 5-7 working days to transfer as Paypal use the slowest (cheapest) transfer option.