Problem with payment

Vladimmerr
Contributor
Contributor

Hello. So I have a Maestro card from Sparkasse bank which I already connected to a PayPal account. I made several purchases and after a few, it says "link a new card". I tried several pieces of advice google offered but non of them worked. After two days I was again able to buy some stuff but still... After 3 cheap purchases, it still says the same. Any advice?

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PayPal_Marina
Moderator
Moderator

Hi @Vladimmerr,

 

Welcome to PayPal's Community Forum! I'm sorry you're having trouble using your card to complete a purchase. From what you've described, it sounds like our internal security system might have detected a higher-than-usual amount of risk associated with those transactions. When that happens, not all payment methods may be available to use. I have included a Help Center article that shares some troubleshooting tips that might help you with this in the future:

Why won't my payment go through?

 

I hope you find this information useful.

 

- Marina

 

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