What to do when your payment is voided?

kazionovm
Contributor
Contributor

Hello everybody, what to do in such situation? I was shopping online and when I checkout my buyings I got error on payment page. However my money was withdrawn. Can I get them back?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@kazionovm 

 

Yes, the pending authorization will eventually expire (up to or after 30 days) if merchant does not or unable to capture payment and the funds on hold is released back to your card. If the transaction remains pending longer than 30 days, contact PayPal or your card issuer to void the authorization.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@kazionovm 

 

Yes, the pending authorization will eventually expire (up to or after 30 days) if merchant does not or unable to capture payment and the funds on hold is released back to your card. If the transaction remains pending longer than 30 days, contact PayPal or your card issuer to void the authorization.


Kudos & Solved are greatly appreciated. 🙂
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