Why is a payment pending for an incomplete order?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So I've just made an order through Paypal and the payment is pending, however the website is not marking the order as complete as a result. As in I have no confirmation that the order is completed, however the attempted payment (albeit pending) is still showing up in my Paypal account.
So what exactly is going on here? Will the order go through automatically when Paypal decides to accept it? Will I have to make the order again and hope the initial payment is rejected/refunded? I could understand if the order was completed, I received confirmation and then the Paypal payment is put on pending, but as it currently stands if I were to close the page in which I'm making the order, my progress would be lost.
- Labels:
-
Transaction Inquiry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.
If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Got someone sending me money asking for payment to recieve in Transactions Archives
- July 2023 new scam, Dispute scam, did not close dispute/personal data leak: in Security and Fraud Archives
- Paypal pay in 3 payment to seller still pending after 24 hours in Products & Services Archives
- Mistakenly cancelled pending payments in Transactions Archives
- I have 2 Pending Payments in Products & Services Archives