Why is currency conversion applied to invoice amount without my consent.

Takvor
Contributor
Contributor

Why is currency conversion applied to invoice amount without my consent. I want to be billed in the original invoice currency and not paying the high conversion fees.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Bindu
Moderator
Moderator

Hey @Takvor,

 

Thank you for the help @sharpiemarker!

 

I understand that you want to update the currency conversation preference for your recurring payments. You can select the currency conversion preference when you set up a subscription payments using your card. To set up this preference, follow these steps:

 

  1. Click the Settings.
  2. Click the Payments tab.
  3. Click Manage automatic payments.
  4. Select the automatic payment you wish to update.
  5. Click Bank Or Card On File beside 'Payment method'.
  6. Click See Conversion options next to the affected card.

 

Please note that the updated preference you select remains in effect for future subscriptions funded with the same card.

 

I hope this information helps, have a great day!

 

Bindu

 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Takvor 

 

When paying with a credit or debit card via PayPal account, there’s an option to select the card issuer to do the conversion for you. Note: There might be some cards where the option is not available. Or tell PayPal customer service to set a card to always charge it in a certain currency so you don’t have to select they currency you want to pay in every time you pay with the specific card.

 

PayPal always does the conversion when you pay with PayPal balance or bank account.


Kudos & Solved are greatly appreciated. 🙂
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Takvor
Contributor
Contributor

@sharpiemarker Thank you for your answer. Would you, please, guide me to this particular option in recurring subscription payments.

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Solved

PayPal_Bindu
Moderator
Moderator

Hey @Takvor,

 

Thank you for the help @sharpiemarker!

 

I understand that you want to update the currency conversation preference for your recurring payments. You can select the currency conversion preference when you set up a subscription payments using your card. To set up this preference, follow these steps:

 

  1. Click the Settings.
  2. Click the Payments tab.
  3. Click Manage automatic payments.
  4. Select the automatic payment you wish to update.
  5. Click Bank Or Card On File beside 'Payment method'.
  6. Click See Conversion options next to the affected card.

 

Please note that the updated preference you select remains in effect for future subscriptions funded with the same card.

 

I hope this information helps, have a great day!

 

Bindu

 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

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