Why it keeps saying temporary hold and I cant get refund back on my bank account?

AbdoHassona
Contributor
Contributor

I attempted to buy a subscription from UWorld by paypal through my debit card but the UWorld didn't accept the process and say that this is due to a bank issue.....Now the money actually is withdrawn from my bank account and the process appears temporary held and I can't cancel it or get the money back in my bank account....the problem is the money is about 449 USD 😞

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@AbdoHassona 

 

Like PayPal says, it is temporary hold on the funds, not a completed charge. The hold will eventually expire and drop off by itself, as if the transaction didn’t happen. This can take a few days, up to 30 days. If temporary hold last longer than 30 days, ask PayPal and/or your bank to void the hold.

 

https://www.paypal.com/eg/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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AbdoHassona
Contributor
Contributor

ok I am waiting thanks

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AbdoHassona
Contributor
Contributor

I Reported a problem previously before I ask here for this transaction... And now it says the status is closed is that a prob?Screenshot (20).png

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