Withdrawal failed Refused by service provider Message on Fiverr

amraaaa
Contributor
Contributor

Hello everyone, 
I have problem withdrawing money from Fiverr to my PayPal account. I get this: 

Withdrawal failed
Refused by service provider

 

I contacted Fiverr and they told me it' is probably PayPal's problem.

 

Also, when someone tries to send me money, they can't so I can' receive money from others too. 

I would appreciate any help.
Thank you.

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13 REPLIES 13

Qudlux
Contributor
Contributor

i have linked my visa card, but it's still saying the same thing

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PayPal_Bindu
Moderator
Moderator

Hello @Qudlux 

 

Welcome to the PayPal Help Community and thanks for posting here!

 

I am sorry to hear that you've run into some issues with getting your balance from your fiver account to your PayPal account. Currently, the option to receive payments to your PayPal account is not available for your country. To view the services available in your country, go to the PayPal website, click the flag at the bottom of the page, and then click 'See all countries.' In the drop down menu, select your country to see what services we offer.

 

I hope this information helps you,

Bindu

 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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vandemiron
Contributor
Contributor

Me too also have such problem

Is it available in Ukraine?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@vandemiron 

 

Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


However the friends/family option is not available in every country.
You still can't do commercial transactions and receive goods/services payments which a withdrawal from Fiverr would be classed as.


Advice is voluntary.
Kudos / Solution appreciated.
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