no goods and services or friends and family option shown during transaction

dmesserly
Contributor
Contributor

I sent money to an email that came up as "Company Name" USA LLC with the email below.  When I put in the dollar amount and entered a note, the screen button was to pay.  I clicked it and usually get the choice of G&S or F&F.  This time it went directly to a transaction sent screen.

 

The details do show my address which I think F&F does not do but I want to confirm that it went G&S.  How do I do that?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@dmesserly 

 

Business accounts can't accept friends/family payments.


Advice is voluntary.
Kudos / Solution appreciated.
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dmesserly
Contributor
Contributor

Thanks.  Makes sense.  So ifI don't get an option to choose G&S or F&F, its automatically G&S?

 

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PayPal_Bindu
Moderator
Moderator

Hey @dmesserly,

 

Welcome to our community help forum!

 

Thanks @kernowlass for the information! When you send money, you can always have the option to choose the payment type as a friends and family payment or goods and services payment. You will not be able to see the options if you're trying to send to a Business account as it will be send automatically as goods and services payment. 

 

I hope this information helps,

Bindu

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