Code for payment

Boudy85
New Community Member
Hello I made a payment to UPS and they asked for the code to confirm the payment but I didn’t receive it from paypal so can you help me and get the code to verify the payment
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Boudy85

Thanks for joining the PayPal Community! 

I understand you're not receiving a code when trying to make a payment, and I'm sorry to hear that. If you visit this Help Center article, you can find a few troubleshooting steps that may help. (This is a US Help Center article, but the information applies to everyone.) If these steps do not help, I also suggest restarting your phone to ensure it's not roaming. After that, you might want to contact your service provider to ensure you can receive SMS messages. If further assistance is needed, you can reach Customer Support by selecting 'Contact' at the bottom of any PayPal webpage. 

I hope you can receive the code soon! 

- Meghan


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