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Hello @Nandita265
Thank you for joining the PayPal Help Community!
I understand that you've run into some issues while receiving money to your PayPal account. For the account security and compliance, you have to confirm your email address and identity to receive payments and withdraw funds from your PayPal account. Please refer this page for more information to receive payments through PayPal.
Hope this helps, have a great day!
Bindu

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Hello @Nandita265
Thank you for joining the PayPal Help Community!
I understand that you've run into some issues while receiving money to your PayPal account. For the account security and compliance, you have to confirm your email address and identity to receive payments and withdraw funds from your PayPal account. Please refer this page for more information to receive payments through PayPal.
Hope this helps, have a great day!
Bindu

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