Help!!

kkk2888
Contributor
Contributor
Paypal has frozen my account unfairly and can't recive my money for their vague reason. My clients are satisfied with my service so will never happen to chargeback-thing. But sounds like paypal worry about it, not sure because they never explain... Is there anyone in the similar situation? Or someone knows how to solve this circumstances immediately? Hope I can get good advice. Thank you.
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1 REPLY 1

PayPal__Jyoti
Moderator
Moderator

Hello @kkk2888  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding your account being frozen. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. Here is an article that can help you understand which documents required to remove limitation on your account www.paypal.com/cshelp/article/help506 . You can reach out to our team to help you with the further steps and provide you additional help. Please connect with our Support Team by clicking the contact us option at the bottom of PayPal page.

Hope this information helps
Jyoti

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