Hoax emailfrom Paypal saying I've purchased Norton 360

CRWaters
Contributor
Contributor

Hi I just received an email from Paypal stating I have purchsed Norton 360 Deluxe and I have 24 hrs to call and cancel if I did not authorise the payment. I don't subscribe tyo Norton. Looks like a hoax the pnone nimber to call is 03 9016 9476 Can anyone help me to figure out if I am going to get charged by Paypal or if it is a hoax? Thank you

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kernowlass
Esteemed Advisor
Esteemed Advisor

@CRWaters 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity



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CRWaters
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Contributor

Thank you so very much. 

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