How do I cancel a payment when they tell me to hit the cancel button, but there is no cancel button?
grantlee3000
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-10-2023
02:28 PM
How do I cancel a payment when they tell me to hit the cancel button, but there is no cancel button?
Is there a time limit? What is going on? There is no "cancel" button!
Labels:
- Labels:
-
Refunds
-
Sending Money
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-11-2023
01:59 AM
You can only cancel a payment if it has gone to an incorrect email address that isn't linked to a paypal account and so could never complete.
If you want to cancel a pending or completed payment you need to contact the merchant and request a cancellation and a refund.
Advice is voluntary.
Kudos / Solution appreciated.
![](/skins/images/04C5A0F2EC66F23C0E7079ADF780584D/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- where is "PAY LATER" section - I need to change payment method on Pay in 4? in Managing Account
- Pending Payment Cancelled But Still Showing in Transactions
- Buyer pays, Seller ships item, then buyer files a reverse payment claim. What should seller do? in Security and Fraud
- Expired payment but no refund in my bank account in Transactions
- Automatic Payment was refunded after cancellation. Paypal retried and withdrew funds from bank. in Transactions