How to cancel a pre-approved payment

a6y2
Contributor
Contributor

hi guys 

I had a subscription in a freelance website but didn't know there  was subscription fees and I connected it to my paypal account, and I canceled my subscription. Today paypal made an automatic transaction to that website. I want to cancel any pre-approved payment on paypal but don't know how. can you please help me? 

and can you help me to get my money back from that website.  

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@a6y2 

 

Difficult to advise when you haven't said whether you have a personal or business account OR using the web or the app.

So all i can give you to try is here >>>


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.