I won my dispute 3 days ago and I still have not gotten the money in my account.

[Rogo_2]

I won my dispute 3 days ago and I still have not gotten the money in my account. I have no idea why I have not gotten it.

[kernowlass]

@Rogo_2 

Did you escalate the dispute to a claim and paypal found in your favour?

Or did the seller just agree a refund in the dispute stage? 

[Rogo_2]

I did not escalate it to a dispute, since I thought the one I made was one, but when I go to my closed cases it says "status" = "Won".

[kernowlass]

@Rogo_2 

ok sounds odd as the only way you win a dispute is if the seller voluntarily issues you with a refund OR you accept their offer of a partial refund.

If you don't get a refund then you escalate to a claim when paypal get involved, and then if you still don't get a refund and paypal find in your favour then they close the claim and issue a refund under their buyer protection policy.  

[Rogo_2]

The reason why I am making the dispute is since the money got sent to a closed account that the seller has no access to. Should I just report it again and make a claim? I need this money as soon as possible.  

[kernowlass]

@Rogo_2 

If it was sent to a closed account then it would not have completed and would have shown as unclaimed on your paypal account timing out at 30 days.

[Rogo_2]

It says completed, does that mean that the account is not closed?