Issue with Unreceived Funds for Transactions
KerstinKkK
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-26-2024
04:56 AM
I am writing to report an issue with two recent transactions on our PayPal account. Although the payments were processed, the funds have not been credited to our account, and the transactions appear greyed out. We have contacted our eCommerce platform provider, Webflow, and they have informed us that their integration does not support Instant Payment Notifications (IPN). Therefore, we have disabled IPN notifications in our PayPal account as suggested.
Best regards, Kerstin
Labels:
- Labels:
-
Receiving Money
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-26-2024
07:54 AM
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Missing funds /withdrawal in Transactions
- Filed case under wrong issue and now cannot seem to change in Security and Fraud
- Transaction shows complete but funds were pulled back to my account in Transactions
- Why is Automatic Payments or Recurring Payments so unsecure? in Security and Fraud
- NEGATIVE BALANCE?? in Wallet