Parsing error response

Rockarhyme69
New Community Member
Hi, I have been using Catch for year's now, but today as I was trying to pay for the order, it came up with "Parsing error response failed". I have removed the app & redownloaded it through Google Play, I've changed my Samsung Password & my last system update was the 25th September 2023, so I was wondering if anyone can help me with this before I go bonkers??? Cheers
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Rockarhyme69

Thanks for joining the PayPal Community Forum! 

I'm sorry your recent purchase did not complete successfully. If you're using the PayPal App, uninstalling and reinstalling are my first suggestions. I also recommend clearing the App's cache through your device's app settings. If that still doesn't work, I would suggest trying to complete the purchase using a mobile website browser or even a different device. For a few additional troubleshooting steps, please check out this Help Center article: Why was my payment declined? 

I hope you can make the purchase soon! 

- Meghan


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