Paypal to bank card (German Sparkasse) transfer disappeared

VitaliiY
Contributor
Contributor

I have sent money from Paypal to bank card (German Sparkasse) and it did not arrive for 2 month already. Paypal says the transaction was successful, Bank says that this card card cannot accept transfers and so they cannon see any transactions, I shoud have used IBAN. That's a dead end, what shall I do?

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2 REPLIES 2

PayPal_Ajay1
Moderator
Moderator

Hello @VitaliiY  
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your query about .Please get in touch with our support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team www.paypal.com/cshelp/article/help378 .
Hope this information helps,
Ajay
If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

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AndreaOnzaga
New Community Member

Exactly the same thing happens to me, my bank says it never receives the transaction and Paypal doesn't respond! 😡

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